Values-Driven Culture

Scrum@Scale aims to build a healthy organizational culture through the pillars of empirical process control and the Scrum Values. The pillars of empirical process control are transparency, inspection, and adaptation. These pillars are actualized by the Scrum values of Openness, Courage, Focus, Respect, and Commitment.

Openness supports transparency into all of the work and processes and without it, there is no ability to inspect them honestly and attempt to adapt them for the better. Courage refers to taking the bold leaps required to deliver value quicker in innovative ways. Focus and Commitment refer to the way we handle our work obligations, putting customer value delivery as the highest priority. Lastly, all of this must occur in an environment based on respect for the individuals doing the work, without whom nothing can be created.

Scrum@Scale helps organizations thrive by supporting a positive team learning environment for working at a sustainable pace, while putting customer value at the forefront.


Scrum, as originally outlined in the Scrum Guide, is a framework for developing, delivering, and sustaining complex products by a single team. Since its inception, its usage has extended to the creation of products, processes, services, and systems that require the efforts of multiple teams. Scrum@Scale was created to efficiently coordinate this new ecosystem of teams. It achieves this goal through setting up a “minimum viable bureaucracy” via a “scale-free” architecture.

Dr. Jeff Sutherland developed Scrum@Scale based on the fundamental principles of Scrum, Complex Adaptive Systems theory, game theory, and object-oriented technology. Combined with the results of fieldwork with dozens of companies from startups to those in the Fortune 100, this guide was developed with the input of many experienced Scrum practitioners with the goal of the reader being able to implement Scrum@Scale on their own.

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